I’ve been meaning to blog about this for forever, but I just haven’t had the time. I did, however, get around to writing a short letter of complaint to Verizon regarding the version of Verizon Navigator created for Blackberries. It’s godawful, and I don’t see how they can’t know that. Here’s what I said:
I bought a Verizon Blackberry instead of an iPhone because I loved the VZ NAV software I’d used with my LG phone so much. I got the Blackberry and was brought back several builds to Verizon Navigator version 2.9 (having used version 4+ on my old LG phone). Once the NAV software finally DID upgrade a few months after I received my Blackberry, it was TERRIBLE. There’s a 30 second splash screen (hello, I’m LOST!); frequent lack of contact with satellites; when it DOES work, there’s a time lag meaning I miss turns; and no text prediction (I type in “RAL” and even though every place I go is in Raleigh, your software can’t predict the second half of that word in the city field!). Was this build even beta tested? I am extremely disappointed and regret even getting the Blackberry. I loved VZ NAV so much, and you’ve really blown it with this build. I feel like I’ve wasted a lot of time and money on this product, and before, I was preaching the wonders of it to EVERYONE. A product this flawed should never have been released. I’ve now bought an external Garmin GPS for my car and have uninstalled the VZ NAV from my Blackberry. I expect others will do the same if you don’t improve the performance of this product VERY soon. I’m a big Verizon fan, but this was a huge misstep for you.
One thing I noticed when rewatching my video is that I failed to mention that this version I’m demonstrating in the video is actually the latest UPDATE of VZ Navigator. Yes, I had that v. 2.9 before, but I did upgrade a couple of months ago, as soon as that software was available.